Boardgamegeekstores respects your privacy. This policy explains what information we collect when you visit our website or place an order, how we use it, and the choices available to you.
Information We Collect
When you browse our website, we may automatically collect certain technical information such as your IP address, browser type, and pages visited. This information helps us understand how the site is used and improve the shopping experience.
When you place an order or contact us, we collect the information you provide directly, which may include:
- Name
- Email address
- Phone number
- Shipping address
- Payment information (processed by our payment providers; we do not store full payment card details on our servers)
- Order history
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including shipping and delivery
- Communicate with you about your order, returns, or customer service requests
- Improve our website, product selection, and customer experience
- Comply with legal obligations
We do not sell your personal information to third parties.
Third-Party Services
We share information with third parties only when necessary to operate our store. This includes:
- Payment processors: to process your payment securely
- Shipping carriers: to deliver your order and provide tracking
- Analytics tools: to understand website usage and improve our services
These third parties receive only the information needed to perform their specific function, and they are expected to handle your data in accordance with applicable privacy laws.
Cookies
Our website uses cookies and similar technologies to remember your preferences, keep items in your shopping cart, and analyze site traffic. You can disable cookies through your browser settings, though some features of the website may not function properly if you do.
Your Rights
You may request access to the personal information we hold about you, ask us to correct inaccurate information, or request deletion of your data, subject to legal retention requirements. To make a request, contact us at info@boardgamegeekstores.my.
Data Security
We use industry-standard security measures, including SSL encryption, to protect your information during transmission. While no method of electronic storage or transmission is completely secure, we take reasonable steps to safeguard the data you entrust to us.
Children’s Privacy
Our website is not directed at children under 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Continued use of our website after changes are posted constitutes acceptance of the updated policy.